FAQs 💬

Your most frequently asked questions, answered.

Getting started

  • We begin with a free strategy call to understand your business. Once you're ready to proceed, we handle all setup work, including your website, Google Ads, and profile optimisation. The whole process takes about 2-3 weeks.

  • None whatsoever. We handle all technical aspects for you, from website creation to campaign management. You just need to handle the leads we send your way.

  • Basic business information, service area details, and any existing photos or testimonials you have. We'll guide you through everything during the initial setup.

  • No. We operate on a monthly rolling basis because we believe in earning your business every month through results.

  • Just your first monthly payment of £495 plus your chosen Google Ads budget. There are no setup fees or hidden costs.

Service & Support

  • You'll receive weekly performance updates and monthly detailed reports. Plus, you can contact your dedicated account manager any time.

  • Website updates are included in your monthly fee. Simply let us know what changes you need, and we'll handle them.

  • You have a dedicated account manager who knows your business and is directly available via phone and email.

  • We aim to respond to all queries within 2 hours during business hours, with most website updates completed within 24 hours.

Lead Generation

  • Most clients see their first leads within 7-14 days of system launch. We'll then optimize to increase volume and quality.

  • Unlike lead generation websites that sell the same lead to multiple businesses, our system generates leads solely for your business.

  • This varies by industry and budget, but typical clients receive 20-40 leads per month. We'll provide specific estimates during your strategy call.

  • We actively monitor lead quality and optimise campaigns to improve it. If you're not happy with lead quality, we'll fix it free of charge.

  • We use call tracking and form tracking to monitor every lead, allowing us to optimise campaigns for the best-performing sources.

Pricing & Payment

  • Our online subscription service accepts all major credit cards and direct debit. Payments are processed automatically and securely each month and you login to your account at any time.

  • Yes, you can adjust your Google Ads budget monthly based on your capacity and goals. We'll help recommend optimal budgets.

  • No. The only costs are your £495 monthly fee and your chosen Google Ads budget. Everything else is included.

  • You can pause or cancel with 30 days' notice. We'll even help you plan around seasonal quiet periods.

  • No, website hosting and maintenance are included in your monthly fee.

Technical Details

  • After six months you’ll own all assets we create, including the website. If you ever leave, we'll transfer everything to you.

  • We track all leads through phone tracking, form submissions, and Google Analytics, providing clear ROI data.

  • We use premium hosting with 99.9% uptime guarantee and 24/7 monitoring. If any issues occur, we fix them immediately.

  • It’s very secure. We implement SSL certificates and security best practices, with regular updates and monitoring included.

  • We perform regular maintenance updates monthly and can make content changes as needed at no extra cost.

Campaign Management

  • We monitor campaigns daily and make optimisations weekly based on performance data.

  • Yes, we can target specific services or job types through strategic keyword and audience targeting.

  • We can adjust your campaign intensity at any time to match your capacity. Just let us know.

  • We adjust campaigns based on seasonal patterns, increasing or decreasing activity as needed.

  • We can target specific postcodes, cities, or radius around your business - whatever works best for you.

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